SBAU260 April 2016
The software drivers install as part of the core software installation process. The drivers are pre-installed and require that the hardware be connected to the PC to complete the installation process.
During the installation processes, you may receive a warning message regarding the failure of the driver installation. This error can result if the drivers are already installed or due to other installation failures. This message should not affect the installation of the main application. After the completion of the installer, check to see if the drivers were correctly installed. The correct driver shows as “Generic Bulk Device” (with VID = 1CBE and PID = 003) in the Device Manager.
If the drivers installed correctly, no further action is required. If the drivers are not correctly installed, please use the manual process shown in Section 2.3.2.