SLUAAF9 September 2021 UCC28782
If this occurs, it might be due to BIN and VDD capacitance are too small. At no load, energy in each survival mode pulse is intended to go to BIN and VDD networks on the primary side of transformer. If the auxiliary winding resistance RAUX is high, it can be difficult to pass this energy to BIN capacitors, and most of the energy goes to output instead. This results in more survival mode pulses than expected to get energy into BIN and VDD which overcharges Vout.
Solution: Use higher BIN and VDD capacitance to attract energy to AUX side. ~47 uF on BIN and ~22 uF on VDD is a good start.
Higher capacitors at BIN pin CBIN keeps BIN voltage lower than reflected Vout so pulse current steers to BIN instead of Vout. Higher CVDD keeps VDD higher so fewer survival mode pulses are required. Low RAUX allows survival mode pulse energy to steer easily in to lower-value BIN cap.